All correspondence comes through one office.   You have one number to call to get all of your answers.

On-site management at every CAT site.

Our “Mobile Command Center” provides internet service via satellite and support to our staff.

Central dispatch which gets your claims to site within minutes of receiving.

Electronic First Call with documentation of results.

Appraisals are computer generated to give you an accurate and consistent product.

Internal call services available.

Property Fast Track Unit for smaller residential losses.

Continuing Education Classes at our home office in Woodstock.

Electronic email or transfer to your system.

All claims go through 2 quality control check points where they are graded for content and profile adherence.

Fully licensed and insured.

Very established, structured company.